FAQs • Greene County, OH • CivicEngage

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How often can I expect to receive payments?: We cannot guarantee the frequency of payments. If deductions are being received from an employer, the frequency depends on the obligor’s pay periods. Employers are to forward withholdings no later than 7 business days after the pay date.

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Job & Family Services - CSEA

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1. How often can I expect to receive payments?: We cannot guarantee the frequency of payments. If deductions are being received from an employer, the frequency depends on the obligor’s pay periods. Employers are to forward withholdings no later than 7 business days after the pay date.

2. How do I find out if a payment has been made?: Call the Interactive Voice Response system at 1-800-860-2555 or access on-line payment information at Child Support Customer Service Web Portal